Senior Release Manager
At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.
We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.
We are in search of a Senior Release Manager to join our innovative team as our new #bloqstar. In this role, you'll play a crucial role in ensuring that all our client-facing software and firmware releases are deployed smoothly, reliably, and with the highest quality standards — helping us deliver on our promise of a scalable, reliable, and intuitive smart locker ecosystem.
What you’ll be doing:
- Own the end-to-end release planning, scheduling, and execution for all Bloq.it client deployments — covering standard product releases, custom solutions, and partner integrations.
- Maintain a master release calendar that brings clarity and transparency across engineering teams, product managers, program management, and client stakeholders.
- Lead Go/No-Go readiness checks for each release by ensuring thorough testing, sign-offs, and fallback plans are in place.
- Coordinate cross-team dependencies to manage complex distributed system deployments — from Locker OS to firmware updates and cloud services.
- Act as the main point of contact for clients on release-related updates, ensuring they’re informed, prepared, and supported during rollouts.
- Monitor post-deployment health, track release metrics (success rates, incident rates, rollback times), and proactively drive improvements to reduce release risks.
- Contribute to improving our release processes, automation, and tooling — fostering a culture of continuous improvement and reliability across the engineering organization.
- Help define and uphold release-related SLAs, collaborating closely with the Client Roadmapping team for custom project needs.
What you’ll bring to the table:
- Demonstrated experience in leading complex software releases in a multi-product or distributed systems environment — IoT, smart devices, or cloud–edge systems experience is a plus.
- Proven track record of coordinating cross-functional teams and aligning multiple streams of work under tight deadlines.
- Hands-on experience with CI/CD pipelines, version control best practices, and rollback strategies for live deployments.
- Strong understanding of testing, monitoring, and observability for post-release health tracking.
- Excellent communication skills to translate technical updates into clear, actionable information for both internal and external stakeholders.
- Familiarity with tools and practices for automated deployments, incident tracking, and SLA monitoring.
- Proactive, detail-oriented, and passionate about driving quality at scale.
It would be great if you would also have:
- Familiarity with MQTT, message queuing, or IoT communication protocols in general
- Experience supporting partner-specific integrations and custom client rollouts.
- Strong problem-solving skills and the ability to think critically under pressure.
- A continuous improvement mindset, always looking to make processes more efficient and reliable.
Why join us?
The opportunity to join our Software team and play a pivotal role in delivering intuitive, responsive, and high-performance user-facing applications, while contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry ;
A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning ;
Competitive salary and flexible benefits package, tailored to your experience and skills ;
Eligibility for performance-based bonus, tied to your results and designed to reward your impact ;
Work how you work best - we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced ;
Portuguese Health Insurance ;
Unlimited days off (subject to manager approval).
Ready to join the revolution?
- Department
- Software - Software Enablement
- Locations
- Lisboa, Portugal
- Employment type
- Full-time
About Bloq.it
At Bloq.it, we provide end-to-end solutions for Smart Lockers, and our software ecosystem, Bloq.it OS, is the leading tech solution available in the market.
We've had the pleasure of working with some of the biggest names in e-commerce, logistics, and retail in Europe, such as Vinted and DHL.
We have recently become the fastest-growing Smart Locker company in the world. Before Bloq.it the industry had stagnated and lacked innovation and good products. We strive to have the same impact in this industry as Tesla has had on the car industry.
We believe that Smart Lockers are a big part of the future for everyone, and we want to play our part in making sure that Smart Lockers become as mainstream as the mobile phone.